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Training
Training Documents
Training Opportunities
Purchasing Training
Release Notes
Product Integrations
Question?
Technical Support Information
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Restoration Manager Cancellation Survey Form
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Thank you for submitting your cancellation. We are very sorry that you have decided to cancel your Restoration Manager account. If you could please take a moment and fill out the survey below, it will better help us understand how we can improve our product in the future.
How long had your company been using Restoration Manager?
Less than a month
1-6 months
1-3 years
Over 3 years
Never used
How often did you use Restoration Manager?
Daily
Once a week
2 to 3 times a month
Once a month
Less than once a month
Overall, how satisfied were you with Restoration Manager?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
What was the primary reason(s) for cancelling Restoration Manager? (select all that apply)
No longer need it
It didn't meet my needs
Found an alternative
Quality was less than expected
Ease of use was less than expected
Integration was less than expected
Training quality was less than expected
Customer Service/Support was less than expected
Other
If other, please specify
Any specific feature that did not meet your needs?
Who did you switch to?
Chronicle
DASH
Encircle
JobDox
PSA
Xcelerate
Other
Other Provider Name
Anything specific that was not to the quality you expected?
What parts of Restoration Manager did you find not easy to use?
What part(s) of the Integration(s) were not what you expected?
What part of training was not to the quality level you expected?
What part of Customer Service/Support was not to the quality level you expected?
Would you use Restoration Manager again in the future?
Definitely
Probably
Not sure
Probably not
Definitely not
Would you recommend Restoration Manager to colleagues or contacts within your industry?
Definitely
Probably
Not sure
Probably not
Definitely not
What could we do to improve Restoration Manager?
May we contact you to discuss a little more?
Yes
No
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