Restoration Manager Version 21.0 – Released November 4, 2021

Restoration Manager Version 21.0 – New Features
  • New Restoration Manager equipment tracking functionality allows for equipment to be linked to Phoenix DryLINK
  • A new job progress permission allows users to update job progresses from the job snapshot and list detail page
  • When running Project Correspondence Summary and Detail Data Exports, the Receipt # and amount spend are now viewable
  • The add browser column now displays Quality Process Template Name
  • A new grid page will be displayed when the email templates setting is selected
  • A new grid page will be displayed when the text templates setting is selected
  • Inactive employees will remain on jobs for history to view but cannot be entered for future jobs
  • The export report now includes columns for referral contact address, marketing categories, and project type
  • Users can track and change the task due date for job, project, vendor, and personal
Restoration Manager Version 21.0 – System Corrections
  • Corrected Work Order Report Settings so they can be edited
  • Corrected Employee’s Schedule to not be assigned inspection
  • Corrected Field Reports Formatting
  • Fixed Vendor so it’s not Reassigned when scheduled date is changed
  • Display Correct Item “Staff” in List Management
  • Fixed Employee Page Load Speed
  • Restored Compliance Templates
  • Fixed Vendor & Project Portal to not display “null” for owner information
  • Corrected Jobs to not save with a ‘blank’ status
  • Fixed Jobs Grid to display Correct Number of Staff Fields defined in Settings

Restoration Manager Version 20.3 – Released September 30, 2021

Restoration Manager Version 20.3 – System Corrections:
  • Navigation Bar
    • Repaired Field Report Navigation Bar functionality
  • Viewable Pages
    • Corrected functionality of Jobs Page KPI Levels
  • Extra Spacing
    • Removed extra line spacing from work orders
  • Overlapping in Field Report
    • Corrected spacing in field reports
  • Additional Contacts Not Saving
    • Corrected additional contacts functionality in lead entry
  • Add Multiple Documents
    • Restored functionality to Add Multiple Documents button
  • Referral Jobs
    • Referral jobs appear in the job grid
  • X Error
    • Removed “X error” from Job Types in System Settings
  • List Date Rules Message
    • Corrected List Dates Rules Message on Job Snapshot
  • By Field Drop-Down
    • Corrected By field drop-down on Job Snapshot for List Review Start/End dates
  • Overwriting Photos
    • Corrected uploaded photos on work orders to not overwrite previous photos
  • Score Miscalculation
    • Fixed final score for quality inspections
  • Project Description Not Showing
    • Corrected Project Description and add list position
  • Work Order Email
    • Fixed Work order emails to exclude Create work order tab attachment
  • Task Due Today
    • Corrected the task due today on the job detail header
  • Date Closed
    • Fixed date closed to stay clear after removing job not sold
  • Save Grid Preferences
    • Restored links to employee “save grid preferences”
  • Duplicate Tasks
    • Removed Duplicate tasks on page refresh
  • Add Task
    • Fixed Add task in correspondence
  • Job Appears Twice
    • Removing duplicate jobs in view jobs
  • Field Report Not Saving
    • Corrected the Default Folder to save field Reports
  • Incorrect Date/Time
    • Fixed the date and time in field reports
  • Remove Employees
    • Restored ability to remove employees from employees’ section
  • Job Progress
    • Fixed Job Progresses ability to update
  • Date Closed
    • Corrected Job Not Sold So they can set Date Closed
  • Error Running Report
    • Fixed Exception Error when Running reports
  • Trans ID Failure
    • Restored ability to Move “XA Trans ID”
  • Job Progress Not Displaying
    • Corrected Job Progress to change for Date Closed regardless of KPI dates
  • Can’t Save Date/Time
    • Corrected Date and Time to save for “Date Closed”
  • Remove “Feedback” Link
    • Restored the “Feedback” link for User Voice under help
  • Job Completed Date
    • Corrected Job Completed Date
  • Equipment Return
    • Restored ability to edit Equipment return date and time and delete assignments
  • Permission Not Respected
    • Restored respecting of permissions from employee job costs

Restoration Manager QuickBooks Online Sync Client Version 2.1 Overview

Restoration Manager QuickBooks Online Sync Client Version 2.1 Release Notes – Released on August 26, 2021

See a complete list of what’s new in Restoration Manager’s QuickBooks Online Synce Client version 2.1

QuickBooks Online Sync Client Version 2.1 – New Features
  • Send Jobs to QBO
    • When “Send Jobs to QBO” is selected, the query for jobs will exclude any jobs that have “exclude job progress” selected
  • Options – Exclude Job progress
    • In the exclude Job progress section, jobs and purchase orders can be excluded based upon the selected job progress list
  • Mapping Options – Map Estimate by Cost Code
    • When “Map Estimate by Cost Code” is selected in the Options, RM List Type and RM cost code will be used for estimate mappings
  • Mapping Options – Send POs to QBO
    • When “Send POs to QBO” is selected, the query for purchase orders will exclude any purchase orders that have “excluded Job Progress” selected
  • RM Employee Permissions
    • Employee permissions allow the QuickBooks Online Options and Mapping Options to be edited
QuickBooks Online Sync Client Version 2.1 – System Corrections
  • Job Performance
    • Improve performance for Job and Cost Sync
  • Identity Server
    • Resolve Identity Server token expiration
  • Phone Number
    • Error when contact phone number is missing country
  • Error Message
    • Update Sync Complete Error message on sync error
  • SyncedJobs Table
    • Update sync job to only do one row in SyncedJobs table
  • Job IDs
    • Duplicate Job Job IDs not syncing costs correctly

Restoration Manager 20.0 Overview

Version 20.0 Release Notes – Released on July 22, 2021

Restoration Manager Version 20.0 – New Features
  • Field report header
    • The field report header includes site, site address, and report logo
  • file-export
    • New icon ‘file-export’ indicates generated field report
  • Employee permission setting
    • New permission setting allow/not allow employees to run field report
  • Correspondence default
    • For compliance templates notes, Admins can designate default correspondence
  • Report options page
    • Admins can select new field options for report at site level
  • Field report options
    • Users can generate reports as PDF, set photos, select notes, and email report
  • New field options
    • Users can include “processed by,” “job information,” “job custom fields,” “employee fields”
  • Job profitability and accounting
    • The field report will include financials from job profitability and accounting
  • Date range
    • Daily notes and photos will appear based on date range selected by user
  • Add field report
    • Users can share job/field notes and photos with internal and external emails
  • XactAnalysis Assignment Received Date
    • Users can export job data, emails, documents, and compliance templates with XactAnalysis Assignment Received Date
  • View Dates
    • With an XactAnalysis Trans ID, users can view Date of Loss, Date Received, Drying Started, and Drying Completed
  • Set Progress
    • Users may set progress, select staff for email, and apply to all sites
  • XactAnalysis Assignment Received
    • XactAnalysis Assignment Received is stored and displayed in Restoration Manager
  • Set job custom fields
    • Users can set dates, photos, notes, and other custom fields to complete before task is marked complete
  • Select task types
    • Users can select standard, email, document, or signed document for task type
  • Completing compliance task
    • Users can enter the custom field value when completing compliance task
  • Set Compliance template tasks
    • Admins and users with permissions can set compliance template tasks with job custom fields
  • Line item assemblies
    • Users can include fields called “type” “code” “description” and “yield” in the line item assembly section
  • Work order fields
    • Users have the option to display both “category” and “budget” on the work order
  • Work order mapping
    • When work order is mapped net yield will replace direct yield
  • Classifications within work order
    • When sending work order report, print setting classifications are “on default,” “on vendor,” and “on owner”
  • Work order report settings
    • Users can utilize work order report settings when sending “request for bid” emails
  • Action taken history
    • Administrators can lock “action taken history” box so it’s read only
  • New Custom Work Order
    • Users can create custom item reports and specific fields will appear based on selection
  • Change default sorting order
    • The view requests tab will sort by most recent date as default for all users
Restoration Manager Version 20.0 – System Corrections
  • Site Not Loading
    • Customer’s Site Does Not Load Correctly for Administrators
  • Additional Contact Not Populating
    • Job Custom Export Report not populating Additional Contact
  • Assignment Received Date Missing
    • Assignment Received Date Missing From KPI List Types
  • Exception Error
    • x – Send WO, Build Email(sending), Request for bid(sending) produces exception error
  • Single Return of Equipment
    • Cannot Assign/Return a piece of Equipment more than once a day
  • Ignore Deleted Tasks
    • Update Compliance Progress to ignore Deleted tasks
  • X Error
    • X Error when trying to send WOs through Email Merge Icon
  • Staff 20 allowing edit
    • Edit in Lead Entry / Save & Add Copy showing Staff 20 and allowing edit
  • Incorrect Search Filter
    • Job Common Fields Search Not Filtering Results Correctly
  • Incorrect Type Restrictions
    • User Type Restrictions Are Incorrect for Map Jobs In Area
  • “X Error” in compliance
    • “X Error” in compliance progress section in QARM when looking at a job
  • Job ID not Displayed
    • Job ID is not displaying in Project Management & WIP Dashboards unless Zoom Out
  • Submit Requests
    • Remove ability to ‘Submit Requests’ on PROJECT and JOB portal
  • Improper Equipment Return
    • Equipment not being returned properly with Return All or Returned Selected (with all highlighted)
  • GANTT Chart
    • GANTT Chart not updating properly
  • Dashboard Not Populating
    • Dashboard to View jobs not populating if Progress is not Saved in Grid Preferences
  • Request Vendor Acceptance
    • Issue with Request Vendor Acceptance Process

Restoration Manager 19.0 Overview

Version 19.0 Release Notes – Released on April 2, 2021

Restoration Manager Version 19.0 – New Features
  • Grid Preferences
    • Add in capability to save different grid preferences
  • New Save Settings
    • allow user to save settings as private or for users with a default private
  • Job custom Fields
  • A numeric option has been added as an option in the job custom fields
  • Schedule Update
    • The Schedule has been updated to a new UI and now have enhanced functions for better flow.
  • Schedule Switch
    • there is now a way to switch between employee, job, vendor, production, and showing daily as default and can switch to week or month
  • Existing schedules
    • users can view existing schedules and change them, using the drag option to update times
  • Schedule work orders
    • users can schedule and create new work orders for a job
  • Employees and Vendor
    • users can assign a work order to multiple employees in addition to the vendor using a drop down list
  • Compliance Requirements
    • A new setting has been created to turn on Compliance Requirements on the Job Detail pages
  • Task accountability
    • the number of tasks and ranges/colors Task Accountability has been added
  • Editing Job Progresses
    • the ability to disable editing of job progresses has been added for users
  • Phone Number Updates
    • Phone numbers have been formatted to be viewed as country code, formatted number, and extension.
  • QBO options
    • users can send estimate by line item, cost code, total, purchase order amount, or breakdown by cost type
  • QBO Purchase orders
    • the functionalities of purchase orders have been updated to be based upon the options for mapping
  • Line items
    • Added line items to new and existing work order where the system will track but not remove previous work orders
  • Estimate Line Items
    • a new tab called “estimate line items” has been added where a table will appear with line items
  • Work Order Report
    • the “XA Item Settings” has been removed from system settings, and Line Item/Quantity, Line Item/Action, Line Item/ Hours, Line Item Assemblies have been added where the user has the option to print
  • Photo Report
    • Added Cause of Loss to Photo Report
  • Job Detail Page
    • Added Site of job on Job detail page
  • New Work Order
    • users can create new work orders for a job by adding in the selection of Employees
  • Add Work Order Employee
    • there is now the ability to add a work order employee and a grid of Work Order Employee Data will appear.
  • Select Work Order Employee
    • when creating a work order, the user can now select a work order employee from the employees field in the WO detail tab.
  • Compliance task complete button
    • the complete button will be grayed out preventing you from completing the same task twice.
Restoration Manager 19.0 – System Corrections
  • ‘Daily Schedule’ report shows lots of text overlapping
  • 19.0 – Time of appointment is not correct when creating or adding a schedule events
  • 18.x – Build Email page not sending email when bcc blank
  • Add Project on Additional Contacts not using Permission
  • Send WO Error when Vendor has apostrophe
  • Item Detail Report Export Error
  • Update JobQBIssuePicture for secret key authorization
  • Task Template – Projects are not displaying correctly
  • Extremely Slow upload on Item Picture Page
  • Emailing Document from Item Documents pulls in wrong job information
  • Item Detail report not e-mailing in proper format when scheduled as memorized report
  • Phone Numbers – missing country ID columns
  • WO is printing deactivated employee
  • List Management grid is displaying inactive employees
  • Top Ten Category Summary – Report issue
  • 19.0 – Grid View Preference – Export button disappears on custom views
  • 19 API doesn’t parse country code from mobile
  • New Lead not adding Date of Site visit
  • Update Service Requested text when creating WO from Create Item Tab
  • Able to add a New Lead in Restoration Manager without populating a Primary Contact
  • Equipment Assignment Not Working
  • Work Authorization Uploaded field is displaying in the View Jobs Page Column selector
  • WO Report – need to add in assemblies based upon system setting
  • Restoration Manager Inspection Report will not print Black ‘x’
  • Deleted Company > Company Contacts showing as available selections on Job > New Job > Source of referral
  • 18.x – Closing list in Restoration Manager does not close open items within the list through job snapshot or list details
  • Linked Jobs only showing both jobs’ docs in attachments